SHIPPING POLICY

A LEGAL DISCLAIMER

SHIPPING POLICY

Thank you for shopping with Christmas Decorations Shop (www.christmasdecorationsshop.com). We are dedicated to delivering our curated festive collections safely and efficiently to your home.

1. Processing & Dispatch Times

All orders are processed within 1–3 business days (excluding weekends and public holidays) before being handed over to our premium courier services. You will receive a tracking confirmation email as soon as your parcel is dispatched.

2. Domestic Delivery Rates & Estimates

Free UK Shipping: We are delighted to offer Free Standard UK Shipping on all orders over £100.

Standard Shipping: For orders under £100, a standard shipping fee is calculated at checkout. Deliveries generally arrive within 3–5 business days after dispatch.

3. Fragile Items & Packaging Our collections feature delicate materials, glass, and intricate metallic finishes. Every order is meticulously hand-packed using protective materials to ensure safe transit. Please inspect your delivery immediately upon arrival.

4. International Orders & UK Parcel Forwarding

We currently dispatch orders within the United Kingdom. However, international collectors and customers are very welcome to place orders using a UK parcel forwarding service (such as Skypax or Forward2Me).

How It Works (Step-by-Step):

Sign up with a forwarder: Create an account with a UK parcel forwarder (e.g. Skypax) to receive your unique UK delivery address and personal Suite/Unit number.
At Checkout – Shipping Address:
- Enter the forwarder’s UK depot address as the Delivery/Shipping address.
- Crucial: Always include your personal Suite / Unit / ID number (usually in Address Line 2) so your forwarder knows the parcel belongs to you when it arrives.
At Checkout – Billing Address:
- Make sure to untick "Billing address same as shipping address".
- Enter your actual overseas home address where your credit/debit card is registered.
Dispatch & Onward Journey: We safely pack and dispatch your parcel to the UK depot with tracking. Once it arrives, your forwarder will notify you to arrange delivery to your home overseas.

⚠️ Please Note (Size & Weight Restrictions

Parcel forwarding is strictly intended for ornaments, tree decorations, and smaller accents. Due to transit safety, packaging dimensions, and air-freight limitations, large statement display figures and oversized dolls are excluded from forwarding services. If you are ever unsure about an item's size eligibility, please contact us before placing your order.

Important – Third-Party Forwarding & Customs:

Parcel forwarding services (such as Skypax or Forward2Me) are independent third-party providers. Any registration fees, international onward shipping rates, customs duties, local VAT, or import taxes are set by your forwarder and destination country, and are the sole responsibility of the customer. Christmas Decorations Shop is responsible only for delivery to the forwarder’s UK depot.